Support
From OpenSimulator
(Difference between revisions)
| Line 1: | Line 1: | ||
| − | == | + | ==Before asking for help== |
| − | + | * Search the wiki and web before asking for help. | |
| + | * Check your configuration files for any obvious defects. | ||
| + | * Check that you're starting up the processes correctly. | ||
| + | * See [[OpenSim: Install]] | ||
| + | * See [[OpenSim: Configuration]] | ||
| + | * See [[OpenSim: Running]] | ||
| + | * See [[OpenSim: Connecting]] | ||
| + | * See [[FAQ]] | ||
| + | |||
| + | ==After you get help== | ||
| + | * If no-one can help you, please submit a bug | ||
| + | * If someone does help you, please document the problem and fix on the wiki on this page | ||
==Getting online== | ==Getting online== | ||
| Line 6: | Line 17: | ||
==IRC== | ==IRC== | ||
| − | + | IRC channels are <tt>#opensim</tt> and <tt>#opensim-dev</tt> on Freenode. Approach them in that order :) Please be courteous and remember that the developers and anyone else assisting you are volunteers there. | |
| + | * Don't ask to ask, just ask. | ||
| + | * Phrase your question in the form of a question. | ||
| + | * Be specific. | ||
| + | * Explain the problem. | ||
| + | * Describe how to reproduce the problem. | ||
| + | * If you need to paste configuration files or error messages, please paste to [http://pastebin.ca/ pastebin] then send the link in the IRC channel. | ||
==Mailing Lists== | ==Mailing Lists== | ||
| − | |||
Various mailing lists are available for communication between users and developers. A list is available to subscribe to email SVN commit notifications. | Various mailing lists are available for communication between users and developers. A list is available to subscribe to email SVN commit notifications. | ||
* [https://lists.berlios.de/mailman/listinfo/opensim-users opensim-users] - a user support forum for OpenSim | * [https://lists.berlios.de/mailman/listinfo/opensim-users opensim-users] - a user support forum for OpenSim | ||
* [https://lists.berlios.de/mailman/listinfo/opensim-dev opensim-dev] - development discussion of OpenSim | * [https://lists.berlios.de/mailman/listinfo/opensim-dev opensim-dev] - development discussion of OpenSim | ||
* [https://lists.berlios.de/mailman/listinfo/opensim-commits opensim-commits] - an email list for svn commits | * [https://lists.berlios.de/mailman/listinfo/opensim-commits opensim-commits] - an email list for svn commits | ||
| − | |||
Revision as of 08:09, 16 March 2008
Contents |
Before asking for help
- Search the wiki and web before asking for help.
- Check your configuration files for any obvious defects.
- Check that you're starting up the processes correctly.
- See OpenSim: Install
- See OpenSim: Configuration
- See OpenSim: Running
- See OpenSim: Connecting
- See FAQ
After you get help
- If no-one can help you, please submit a bug
- If someone does help you, please document the problem and fix on the wiki on this page
Getting online
There are several public grids and several standalone arrays running 24/7. For the casual user as well as those who want to run their own public regions, there is a list of available sims at OpenSim: Grids. Talk to us on the Freenode #opensim IRC chat channel for asking and answering questions about setting up standalone, grids and using grids. While OpenSim is not affiliated with any one grid there are many prominent Grids.
IRC
IRC channels are #opensim and #opensim-dev on Freenode. Approach them in that order :) Please be courteous and remember that the developers and anyone else assisting you are volunteers there.
- Don't ask to ask, just ask.
- Phrase your question in the form of a question.
- Be specific.
- Explain the problem.
- Describe how to reproduce the problem.
- If you need to paste configuration files or error messages, please paste to pastebin then send the link in the IRC channel.
Mailing Lists
Various mailing lists are available for communication between users and developers. A list is available to subscribe to email SVN commit notifications.
- opensim-users - a user support forum for OpenSim
- opensim-dev - development discussion of OpenSim
- opensim-commits - an email list for svn commits
