[Opensim-users] Phoenix Viewer hangs at "Waiting forRegionhandshake"

[Nicky Perian]

If not already done, look at the viewer log. It should have some uri info at the message output point.



________________________________
 From: Gary Beck <gab4gab at gmail.com>
To: opensim-users at lists.berlios.de 
Sent: Sunday, January 22, 2012 10:27 AM
Subject: Re: [Opensim-users] Phoenix Viewer hangs at "Waiting forRegionhandshake"
 
Kenneth,
   If you're logging on to the region that uses port 9000 that's the port that will be used.
   Maybe a step by step on the handshake process will give a clue -

       Your server passes the IP address of the region paired with the port number to the viewer.
       You specify:
           ExternalHostName = "ec2-46-51-xxx-xxx.eu-west-1.compute.amazonaws.com"
       Your server resolves that to an address and passed that (not the URL string) along to the viewer.
       This could cause a problem if at the server the ExternalHostName is resolved to something other than the proper external IP address (such as the local IP address.)
      The viewer takes the passes address/port and attempts to converse with the server using it.
      Then if too much time passes the viewer will declare a failure.

Typically the problem is either wrong address used or port blocked.
Because you're confident the port is open now I'd look into the address being passed.   Unfortunately the log messages related to the regions either show you 'resolved local address:port' or 'unresolved URL address:port' which give no clue.  Perhaps someone knows a good tool to track down the actual address passed to the viewer.
- Gary
----- Original Message ----- From: "Kenneth" <stretchgargan at gmail.com>
To: <opensim-users at lists.berlios.de>
Sent: Sunday, January 22, 2012 10:47 AM
Subject: Re: [Opensim-users] Phoenix Viewer hangs at "Waiting forRegionhandshake"


> On 08/01/2012 22:38, Gary Beck wrote:
>> Kenneth,
>>    Your region parameters looks fine.  From what you've included it's clear that you're reaching the TCP port 9000.
>>    To complete the handshake process and communicate with the region you also need to open port 9000 for UDP.  The handshake is there to verify that UDP communication is working.
>>    Hope that helps.
>> - Gary
> 
> I opened UDP 9000 too (at first, I only had TCP 9000 open) on the Amazon firewall. No joy.
> 
> I've verified connectivity on TCP and UDP 9000 by using NetCat on both sides.
> 
> Does it use any other ports?
> 
> K.
> 
> 
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