<html><body><div style="color:#000; background-color:#fff; font-family:arial, helvetica, sans-serif;font-size:10pt"><div><span>If not already done, look at the viewer log. It should have some uri info at the message output point.<br></span></div><div><br></div> <div style="font-family: arial,helvetica,sans-serif; font-size: 10pt;"> <div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"> <div dir="ltr"> <font face="Arial" size="2"> <hr size="1"> <b><span style="font-weight: bold;">From:</span></b> Gary Beck <gab4gab@gmail.com><br> <b><span style="font-weight: bold;">To:</span></b> opensim-users@lists.berlios.de <br> <b><span style="font-weight: bold;">Sent:</span></b> Sunday, January 22, 2012 10:27 AM<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [Opensim-users] Phoenix Viewer hangs at "Waiting forRegionhandshake"<br> </font> </div> <br>
Kenneth,<br> If you're logging on to the region that uses port 9000 that's the port that will be used.<br> Maybe a step by step on the handshake process will give a clue -<br><br> Your server passes the IP address of the region paired with the port number to the viewer.<br> You specify:<br> ExternalHostName = "<a target="_blank" href="http://ec2-46-51-xxx-xxx.eu-west-1.compute.amazonaws.com">ec2-46-51-xxx-xxx.eu-west-1.compute.amazonaws.com</a>"<br> Your server resolves that to an address and passed that (not the URL string) along to the viewer.<br> This could cause a problem if at the server the ExternalHostName is resolved to something other than the proper external IP address (such as the local IP address.)<br> The viewer takes the passes address/port and attempts to converse with the server using
it.<br> Then if too much time passes the viewer will declare a failure.<br><br>Typically the problem is either wrong address used or port blocked.<br>Because you're confident the port is open now I'd look into the address being passed. Unfortunately the log messages related to the regions either show you 'resolved local address:port' or 'unresolved URL address:port' which give no clue. Perhaps someone knows a good tool to track down the actual address passed to the viewer.<br>- Gary<br>----- Original Message ----- From: "Kenneth" <<a ymailto="mailto:stretchgargan@gmail.com" href="mailto:stretchgargan@gmail.com">stretchgargan@gmail.com</a>><br>To: <<a ymailto="mailto:opensim-users@lists.berlios.de" href="mailto:opensim-users@lists.berlios.de">opensim-users@lists.berlios.de</a>><br>Sent: Sunday, January 22, 2012 10:47 AM<br>Subject: Re: [Opensim-users] Phoenix Viewer hangs at "Waiting
forRegionhandshake"<br><br><br>> On 08/01/2012 22:38, Gary Beck wrote:<br>>> Kenneth,<br>>> Your region parameters looks fine. From what you've included it's clear that you're reaching the TCP port 9000.<br>>> To complete the handshake process and communicate with the region you also need to open port 9000 for UDP. The handshake is there to verify that UDP communication is working.<br>>> Hope that helps.<br>>> - Gary<br>> <br>> I opened UDP 9000 too (at first, I only had TCP 9000 open) on the Amazon firewall. No joy.<br>> <br>> I've verified connectivity on TCP and UDP 9000 by using NetCat on both sides.<br>> <br>> Does it use any other ports?<br>> <br>> K.<br>> <br>> <br>> _______________________________________________<br>> Opensim-users mailing list<br>> <a ymailto="mailto:Opensim-users@lists.berlios.de"
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