[Opensim-dev] mantis resolved vs. closed

[Justin Clark-Casey]

Nebadon Izumi wrote:
> I always saw it as that when a developer or someone marked a ticket as 
> resolved it meant they made an attempt to resolve this item and that the 
> filer needs to test it and either close the ticket or re-open back to a 
> true bug status, and only the reporter should close the ticket, that is 
> until a certain amount of time passes then either a manager or developer 
> should close the ticket as they see fit.

I used to mark mantis bug reports as resolved on exactly this basis, but found that virtually no submitter ever came 
back to them.

So I just switched to closing them instead.  I don't believe this is (or should be) any stigma here if bugs are reopened 
as long as they weren't improperly closed in the first place (e.g. if a reasonable person would conclude that there is a 
fixable bug present but the mantis was closed without any kind of discussion).

-- 
justincc
Justin Clark-Casey
http://justincc.wordpress.com