This is the most common symptom in troubleshooting networking issues. It may help to better understand what's happening with the login process.<div><br></div><div>When you start up the client and enter your name/password, it sends those details to the OpenSim login service. If your password is correct, it tells the region simulator that you're coming. The login service then sends back to your client the IP address and port to use to enter that region, which is based on the information in the regions.ini configuration file. Your client then connects to the region using those details. If you are stuck at "Connecting to Region.." then your client successfully connected to the Opensim login service, but the information it is using to try to connect to the region (IP address and port number) is not allowing the connection. </div>
<div><br></div><div>This can be any number of issues related to your networking setup. Here are some common troubleshooting steps:</div><div><br></div><div>1) Temporarily turn off your firewall to eliminate that as a possible issue.</div>
<div><br></div><div>2) Verify that UDP port forwarding is working, you can use an external tool to help test like <a href="http://portforward.com">http://portforward.com</a> - hanging at region handshake is sometimes a symptom that TCP port forwarding is working, but UDP port forwarding is not.</div>
<div><br></div><div>3) If you are on a home network, make sure your router supports NAT Loopback, per the info at: <a href="http://opensimulator.org/wiki/NAT_Loopback_Routers">http://opensimulator.org/wiki/NAT_Loopback_Routers</a></div>
<div><br></div><div>4) If you are on a corporate or campus network, or other network with 1-to-1 NATing, you will need to have an external static IP address assigned to your server for users outside your network to connect. See this thread for more information: <a href="http://opensim-users.2152040.n2.nabble.com/NAT-amp-Corporate-Firewall-td6223654.html">http://opensim-users.2152040.n2.nabble.com/NAT-amp-Corporate-Firewall-td6223654.html</a></div>
<div><br></div><div>Good luck and let us know how it turns out!</div><div><br></div><div>- Chris/Fleep</div><div><br></div><div>Chris M. Collins (SL/OS: Fleep Tuque)</div><div>Center for Simulations & Virtual Environments Research (UCSIM)</div>
<div>UCIT Instructional & Research Computing</div><div>University of Cincinnati</div><div>406A Zimmer Hall</div><div>315 College Drive</div><div>PO BOX 210088</div><div>Cincinnati, OH 45221-0088</div><div><a href="mailto:chris.collins@uc.edu">chris.collins@uc.edu</a></div>
<div>(513) 556-3018</div><div><br></div><div><a href="http://ucsim.uc.edu">http://ucsim.uc.edu</a><br><br><div class="gmail_quote">On Thu, Dec 13, 2012 at 5:41 PM, Emperor Starfinder <span dir="ltr"><<a href="mailto:emperor@secondgalaxy.com" target="_blank">emperor@secondgalaxy.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal">Okay I am having a bit of trouble with people logging in via an external IP address. They are able to log in except they hang at the region handshake which in turn causes them to time out. I am able to fully log in via my local network. My router is the Linksys WRT54G.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I have done the port forwarding in the router and unticked the Filter Internet NAT Redirection box as well. I have also ensured that the ports are opened in my firewall on the windows machine as well. Any ideas?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Thanks<u></u><u></u></p><p class="MsoNormal"> <u></u><u></u></p></div></div><br>_______________________________________________<br>
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