Hi Philippe,<div><br></div><div>Your English is very good, no problems understanding here. =)</div><div><br></div><div>The errors you are experiencing are very common problems when dealing with internal and external IP addresses in your network configuration. They are also some of the most difficult problems to troubleshoot because of the many variables involved.</div>
<div><br></div><div>To start, let's review how the connection process works:</div><div><br></div><div>- When you start up the client and enter your name/password, it sends those details to the OpenSim login service (ROBUST). If your password is correct, it tells the region simulator that you're coming. </div>
<div><br></div><div>- The login service then sends back to your client the IP address and port to use to enter that region based on the information in the regions.ini configuration file. <b><i>Opensim does the DNS resolution locally and sends that information to the client.</i></b> (This means when your grid server resolves <a href="http://os-reg.open-dsi.net/" target="_blank" style="color:rgb(17,85,204);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">os-reg.open-dsi.net</a>, if it gets a 10.x.x.x address, that is what it sends to the client.)</div>
<div><br></div><div>- Your client then connects to the region using the details received from the login service. </div><div><br></div><div>If you are stuck at "Connecting to Region.." then your client successfully connected to the Opensim login service, but the information it is using to try to connect to the region (IP address and port number) is not allowing the connection. </div>
<div><br></div><div>This can be any number of issues related to your networking setup, but I think number 3 is most likely your problem based on the description of your setup, however I'll list all three troubleshooting tips just in case: </div>
<div><br></div><div>1) Check to make sure you have the correct ports open on your router and firewall by reviewing the Opensim Network Settings page and Firewall settings page. <a href="http://opensimulator.org/wiki/Network_Settings">http://opensimulator.org/wiki/Network_Settings</a></div>
<div><br></div><div>2) If you are on a home network, make sure your router supports NAT Loopback. <a href="http://opensimulator.org/wiki/NAT_Loopback_Routers">http://opensimulator.org/wiki/NAT_Loopback_Routers</a></div>
<div><br></div><div>3) If you are on a corporate or campus network with 1-to-1 NATing, you will need to have an external static IP address assigned to your server for users outside your network to connect. See this thread for more information. </div>
<div><a href="http://opensim-users.2152040.n2.nabble.com/NAT-amp-Corporate-Firewall-td6223654.html">http://opensim-users.2152040.n2.nabble.com/NAT-amp-Corporate-Firewall-td6223654.html</a>
</div><div><br></div><div><br></div><div>Hope this helps and let us know how it goes!</div><div><br></div><div>Sincerely,</div><div><br></div><div>- Chris/Fleep</div><div><br></div><div>Chris M. Collins (SL/OS: Fleep Tuque)</div>
<div>Center for Simulations & Virtual Environments Research (UCSIM)</div><div>UCIT Instructional & Research Computing</div><div>University of Cincinnati</div><div>406A Zimmer Hall</div><div>315 College Drive</div>
<div>PO BOX 210088</div><div>Cincinnati, OH 45221-0088</div><div><a href="mailto:chris.collins@uc.edu">chris.collins@uc.edu</a></div><div>(513) 556-3018</div><div><br></div><div><a href="http://ucsim.uc.edu">http://ucsim.uc.edu</a></div>
<div><br></div><div><br></div><div><br></div><div><br></div><div><br><div class="gmail_quote">On Fri, Aug 24, 2012 at 6:18 AM, Philippe Scoffoni <span dir="ltr"><<a href="mailto:philippe@scoffoni.net" target="_blank">philippe@scoffoni.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
Hi,<br>
<br>
I'm experiencing some problem with access to a region. I'm using
OpenSim 0.7.3 on Debian 6 with Mono from the Debian repository.<br>
<br>
I'm working with a server using openvz container. I'm using two
virtual machine. One for the grid and an other for the region. <br>
The VM are on a private network. It means, they have a private IP.
The grid : 10.0.0.10 and the region : 10.0.0.11. <br>
On the physical host, I'm using shorewall to build the rules of the
firewall and make the NAT Translation for all the required port
(9000TCP/UDP for the region , 8002TCP for the grid)<br>
In the Regions.ini, i've put in the ExternalHostName :
<a href="http://os-reg.open-dsi.net" target="_blank">os-reg.open-dsi.net</a> wich is the public IP I'm using to access to the
two vms.<br>
All seems to work fine. When I start the region, it is successfully
registred by the grid.<br>
My problem occurs when I try to connect to the region. My account is
succesfully authentified by the grid, but it seems that firestorm
(4.1.1) is not able to connect to the region. In the log there is
something like<br>
<br>
2012-08-24T09:18:27Z INFO: newview/llworld.cpp(181) : addRegion: Add
region with handle: 1099511628032000 on host <a href="http://10.0.0.11:9000" target="_blank">10.0.0.11:9000</a><br>
2012-08-24T09:18:27Z INFO: newview/llworld.cpp(214) : addRegion:
Adding new region (1000:1000)<br>
2012-08-24T09:18:27Z INFO: newview/llworld.cpp(215) : addRegion:
Host: <a href="http://10.0.0.11:9000" target="_blank">10.0.0.11:9000</a><br>
2012-08-24T09:18:27Z INFO: newview/llstartup.cpp(1503) :
idle_startup: Adding initial simulator { 256000.0, 256000.0, 0.0 }<br>
2012-08-24T09:18:27Z INFO: newview/llviewerregion.cpp(1586) :
setSeedCapability: posting to seed
<a href="http://os-reg.open-dsi.net:9000/CAPS/005f52b3-5440-4775-97df-a1fd5117be9c0000/" target="_blank">http://os-reg.open-dsi.net:9000/CAPS/005f52b3-5440-4775-97df-a1fd5117be9c0000/</a><br>
2012-08-24T09:18:27Z INFO: newview/llagent.cpp(781) :
LLAgent::setRegion: Moving agent into region: located at
<a href="http://10.0.0.11:9000" target="_blank">10.0.0.11:9000</a><br>
<br>
<b>I d'ont understant why he is using the private IP</b>. On an
other lines, he use the ExternalHostName.<br>
<br>
or<br>
<br>
2012-08-24T09:18:27Z INFO: newview/lleventpoll.cpp(140) :
LLEventPollResponder: LLEventPoll initialized with sender
<a href="http://10.0.0.11:9000" target="_blank">10.0.0.11:9000</a><br>
<br>
The last lines befoer the error message<br>
<br>
2012-08-24T09:18:31Z INFO: newview/llstartup.cpp(1735) :
idle_startup: viewer: UserLoginLocationReply() Enabling
<a href="http://10.0.0.11:9000" target="_blank">10.0.0.11:9000</a> with code 1940142022<br>
2012-08-24T09:18:32Z INFO: llcommon/llprocess.cpp(692) :
LLProcess::LLProcess: SLVoice (7733): launched cd
/opt/Phoenix_Firestorm-Release_i686_4.1.1.28744:
/opt/Phoenix_Firestorm-Release_i686_4.1.1.28744/bin/SLVoice -ll -1<br>
2012-08-24T09:18:32Z WARNING: newview/lltexturefetch.cpp(1281) :
doWork: Texture missing from server (404):
<a href="http://os-reg.open-dsi.net:9000/CAPS/98b0e679-146d-4373-bfcd-94c669305532//?texture_id=cce0f112-878f-4586-a2e2-a8f104bba271" target="_blank">http://os-reg.open-dsi.net:9000/CAPS/98b0e679-146d-4373-bfcd-94c669305532//?texture_id=cce0f112-878f-4586-a2e2-a8f104bba271</a><br>
2012-08-24T09:18:52Z WARNING: newview/llstartup.cpp(2597) :
use_circuit_callback: Backing up to login screen!<br>
2012-08-24T09:18:52Z WARNING: newview/lltoastalertpanel.cpp(181) :
LLToastAlertPanel::LLToastAlertPanel: Alert: Nous avons des
difficultés à vous connecter. Il y a peut-être un problème avec
votre connexion Internet ou la Grille de Second Life.Vérifiez votre
connexion Internet et réessayez dans quelques minutes, cliquez sur
Aide pour consulter la page Portail Assistance Second Life ou bien
sur Téléporter pour essayer d'aller chez vous.<br>
2012-08-24T09:18:52Z INFO: newview/llworld.cpp(318) : removeRegion:
Removing region 256000.0:256000.0<br>
<br>
The complete log is on this pastebin<br>
<a href="http://pastebin.com/UGA7iH1E" target="_blank">http://pastebin.com/UGA7iH1E</a><br>
<br>
The region configuration<br>
<a href="http://pastebin.com/xe3mDYdV" target="_blank">http://pastebin.com/xe3mDYdV</a><br>
<br>
I'm not sure that you will understand my poor english :-) . <br>
<br>
Thanks<span class="HOEnZb"><font color="#888888"><br>
<br>
Philippe<br>
</font></span></div>
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