[Opensim-users] Unable to connect to a region

[Philippe Scoffoni]

Hi,

I'm experiencing some problem with access to a region. I'm using OpenSim
0.7.3 on Debian 6 with Mono from the Debian repository.

I'm working with a server using openvz container. I'm using two virtual
machine. One for the grid and an other for the region.
The VM are on a private network. It means, they have a private IP. The
grid : 10.0.0.10 and the region : 10.0.0.11.
On the physical host, I'm using shorewall to build the rules of the
firewall and make the NAT Translation for all the required port
(9000TCP/UDP for the region , 8002TCP for the grid)
In the Regions.ini, i've put in the ExternalHostName :
os-reg.open-dsi.net wich is the public IP I'm using to access to the two
vms.
All seems to work fine. When I start the region, it is successfully
registred by the grid.
My problem occurs when I try to connect to the region. My account is
succesfully authentified by the grid, but it seems that firestorm
(4.1.1) is not able to connect to the region. In the log there is
something like

2012-08-24T09:18:27Z INFO: newview/llworld.cpp(181) : addRegion: Add
region with handle: 1099511628032000 on host 10.0.0.11:9000
2012-08-24T09:18:27Z INFO: newview/llworld.cpp(214) : addRegion: Adding
new region (1000:1000)
2012-08-24T09:18:27Z INFO: newview/llworld.cpp(215) : addRegion: Host:
10.0.0.11:9000
2012-08-24T09:18:27Z INFO: newview/llstartup.cpp(1503) : idle_startup:
Adding initial simulator { 256000.0, 256000.0, 0.0 }
2012-08-24T09:18:27Z INFO: newview/llviewerregion.cpp(1586) :
setSeedCapability: posting to seed
http://os-reg.open-dsi.net:9000/CAPS/005f52b3-5440-4775-97df-a1fd5117be9c0000/
2012-08-24T09:18:27Z INFO: newview/llagent.cpp(781) :
LLAgent::setRegion: Moving agent into region:  located at 10.0.0.11:9000

*I d'ont understant why he is using the private IP*. On an other lines,
he use the ExternalHostName.

or

2012-08-24T09:18:27Z INFO: newview/lleventpoll.cpp(140) :
LLEventPollResponder: LLEventPoll initialized with sender 10.0.0.11:9000

The last lines befoer the error message

2012-08-24T09:18:31Z INFO: newview/llstartup.cpp(1735) : idle_startup:
viewer: UserLoginLocationReply() Enabling 10.0.0.11:9000 with code
1940142022
2012-08-24T09:18:32Z INFO: llcommon/llprocess.cpp(692) :
LLProcess::LLProcess: SLVoice (7733): launched cd
/opt/Phoenix_Firestorm-Release_i686_4.1.1.28744:
/opt/Phoenix_Firestorm-Release_i686_4.1.1.28744/bin/SLVoice -ll -1
2012-08-24T09:18:32Z WARNING: newview/lltexturefetch.cpp(1281) : doWork:
Texture missing from server (404):
http://os-reg.open-dsi.net:9000/CAPS/98b0e679-146d-4373-bfcd-94c669305532//?texture_id=cce0f112-878f-4586-a2e2-a8f104bba271
2012-08-24T09:18:52Z WARNING: newview/llstartup.cpp(2597) :
use_circuit_callback: Backing up to login screen!
2012-08-24T09:18:52Z WARNING: newview/lltoastalertpanel.cpp(181) :
LLToastAlertPanel::LLToastAlertPanel: Alert: Nous avons des difficultés
à vous connecter. Il y a peut-être un problème avec votre connexion
Internet ou la Grille de Second Life.Vérifiez votre connexion Internet
et réessayez dans quelques minutes, cliquez sur Aide pour consulter la
page Portail Assistance Second Life ou bien sur Téléporter pour essayer
d'aller chez vous.
2012-08-24T09:18:52Z INFO: newview/llworld.cpp(318) : removeRegion:
Removing region 256000.0:256000.0

The complete log is on this pastebin
http://pastebin.com/UGA7iH1E

The region configuration
http://pastebin.com/xe3mDYdV

I'm not sure that you will understand my poor english :-) .

Thanks

Philippe
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