[Opensim-users] Random Login Problems

Fri Apr 30 15:59:45 UTC 2010

I seem to be having a strange problem recently, with people not being able to log in to my sim.  The problems seem random as far as I can tell, and I can be logged into the sim while others are getting the login problems.  Sometimes it takes 20+ attempts before login is successful.  Once logged in, everything works correctly.  From the logs, it seems as if the services can't communicate with each other...

All services are run on the same Windows 2008 64bit Server Standard.

Here are some of the errors I'm seeing in my logs.  Any suggestions would be greatly appreciated!

opensim.grid.userserver.log
2010-04-29 10:48:37,224 INFO  - OpenSim.Grid.UserServer.Modules.UserLoginService [LOGIN]: Telling Virtual *** @ 1000,1000 (http://147.***.***.211:9000/) to prepare for client connection
2010-04-29 10:48:37,228 DEBUG - OpenSim.Grid.UserServer.Modules.UserLoginService [LOGIN]: Found appearance for Master Avatar
2010-04-29 10:48:40,262 ERROR - OpenSim.Grid.UserServer.Modules.UserLoginService [LOGIN]: Region responded that it is not available to receive clients
2010-04-29 10:48:40,266 ERROR - OpenSim.Framework.Communications.Services.LoginService [LOGIN END]: XMLRPC informing user Master Avatar that login failed due to an unavailable region

opensim.grid.messasgingserver.log
2010-04-29 10:47:28,345 DEBUG - OpenSim.Grid.MessagingServer.Modules.MessageService [FRIEND]: Got 1 region entries back.
2010-04-29 10:47:28,363 ERROR - OpenSim.Grid.MessagingServer.Modules.InterMessageUserServerModule [SERVER]: Unable to connect to server http://127.0.0.1:8002/ for send. Server not running?  Exception http://127.0.0.1:8002/ Object reference not set to an instance of an object.
2010-04-29 10:47:49,793 DEBUG - OpenSim.Grid.MessagingServer.Modules.MessageService [LOGIN]: User Jason *** logged into region *** as root agent, building indexes for user
2010-04-29 10:47:49,798 DEBUG - OpenSim.Grid.MessagingServer.Modules.MessageService [MESSAGE SERVICE]: Requesting friends list for *** from http://127.0.0.1:8002/
2010-04-29 10:47:49,803 ERROR - OpenSim.Grid.MessagingServer.Modules.MessageService [LOGIN]: Exception on UserLoggedOn: Object reference not set to an instance of an object.    at OpenSim.Grid.MessagingServer.Modules.MessageService.GetUserFriendList(UUID friendlistowner)
   at OpenSim.Grid.MessagingServer.Modules.MessageService.UserLoggedOn(XmlRpcRequest request, IPEndPoint remoteClient)
2010-04-29 10:47:51,285 ERROR - OpenSim.Grid.MessagingServer.Modules.InterMessageUserServerModule [SERVER]: Unable to connect to server http://127.0.0.1:8002/ for send. Server not running?  Exception http://127.0.0.1:8002/ Object reference not set to an instance of an object.
2010-04-29 10:47:51,292 DEBUG - OpenSim.Grid.MessagingServer.Modules.MessageService [FRIEND]: Got 1 region entries back.
2010-04-29 10:50:30,474 ERROR - OpenSim.Grid.MessagingServer.Modules.InterMessageUserServerModule [SERVER]: Unable to connect to server http://127.0.0.1:8002/ for registration. User service not running?  Exception Object reference not set to an instance of an object.    at OpenSim.Grid.MessagingServer.Modules.InterMessageUserServerModule.registerWithUserServer()
2010-04-29 10:55:30,486 ERROR - OpenSim.Grid.MessagingServer.Modules.InterMessageUserServerModule [SERVER]: Unable to connect to server http://127.0.0.1:8002/ for registration. User service not running?  Exception Object reference not set to an instance of an object.    at OpenSim.Grid.MessagingServer.Modules.InterMessageUserServerModule.registerWithUserServer()
2010-04-29 11:00:30,516 DEBUG - OpenSim.Grid.MessagingServer.Modules.InterMessageUserServerModule [SERVER]: Registered with user service at http://127.0.0.1:8002/
2010-04-29 11:05:30,522 ERROR - OpenSim.Grid.MessagingServer.Modules.InterMessageUserServerModule [SERVER]: Unable to connect to server http://127.0.0.1:8002/ for registration. User service not running?  Exception Object reference not set to an instance of an object.    at OpenSim.Grid.MessagingServer.Modules.InterMessageUserServerModule.registerWithUserServer()

opensim.32bitlaunch.log
2010-04-29 09:53:11,391 DEBUG - OpenSim.Client.Linden.LLProxyLoginModule [CLIENT]: Told by user service to prepare for a connection from Jason *** b542****-ca4d20ba452b, circuit 135338118
2010-04-29 09:53:11,395 INFO  - OpenSim.Region.Framework.Scenes.Scene [CONNECTION BEGIN]: Region Virtual *** told of incoming root agent Jason *** b542***ca4d20ba452b (circuit code 135338118)
2010-04-29 09:53:11,399 DEBUG - OpenSim.Region.Communications.OGS1.OGS1UserServices [OGS1 USER SERVICES]: Verifying user session for b542***-ca4d20ba452b
2010-04-29 09:53:14,419 DEBUG - OpenSim.Region.Framework.Scenes.Scene [CONNECTION BEGIN]: User authentication returned False
2010-04-29 09:53:14,423 INFO  - OpenSim.Client.Linden.LLProxyLoginModule [CLIENT]: Denying access for user Jason *** because user connection was refused by the region
2010-04-29 09:53:14,437 DEBUG - OpenSim.Client.Linden.LLProxyLoginModule [CLIENT]: Told by user service to prepare for a connection from Jason *** b542***-ca4d20ba452b, circuit 135338118
2010-04-29 09:53:14,441 INFO  - OpenSim.Region.Framework.Scenes.Scene [CONNECTION BEGIN]: Region Virtual *** told of incoming root agent Jason *** b542***-ca4d20ba452b (circuit code 135338118)
2010-04-29 09:53:14,445 DEBUG - OpenSim.Region.Communications.OGS1.OGS1UserServices [OGS1 USER SERVICES]: Verifying user session for b542***-ca4d20ba452b
2010-04-29 09:53:14,642 DEBUG - OpenSim.Region.Framework.Scenes.Scene [CONNECTION BEGIN]: User authentication returned True
2010-04-29 09:53:14,645 INFO  - OpenSim.Region.Framework.Scenes.Scene [SCENE]: No Authorization service is configured
2010-04-29 09:53:14,649 INFO  - OpenSim.Region.Framework.Scenes.Scene [CONNECTION BEGIN]: Region Virtual *** authenticated and authorized incoming root agent Jason *** b542***-ca4d20ba452b (circuit code 135338118)
2010-04-29 09:53:14,652 DEBUG - OpenSim.Framework.Capabilities.Caps [CAPS]: Registered seed capability /CAPS/706dd24f-33***b8ad5f920000/ for b542***-ca4d20ba452b
2010-04-29 09:53:14,656 INFO  - OpenSim.Region.CoreModules.Avatar.ObjectCaps.ObjectAdd [OBJECTADD]: /CAPS/OA/b1bb96***9f-664bae06ae98/
2010-04-29 09:53:14,659 DEBUG - OpenSim.Region.CoreModules.Framework.EventQueue.EventQueueGetModule [EVENTQUEUE]: Adding new queue for agent b542***6-ca4d20ba452b in region Virtual ***
2010-04-29 09:53:14,663 DEBUG - OpenSim.Region.OptionalModules.Avatar.Voice.FreeSwitchVoice.FreeSwitchVoiceModule [FreeSwitchVoice] OnRegisterCaps: agentID b542***-ca4d20ba452b caps OpenSim.Framework.Capabilities.Caps
2010-04-29 09:53:20,458 ERROR - OpenSim.Region.Communications.OGS1.OGS1UserDataPlugin [OGS1 USER SERVICES]: Error when trying to fetch profile data by uuid from remote user server: System.NullReferenceException: Object reference not set to an instance of an object.
   at OpenSim.Region.Communications.OGS1.OGS1UserDataPlugin.ConvertXMLRPCDataToUserProfile(Hashtable data)
   at OpenSim.Region.Communications.OGS1.OGS1UserDataPlugin.GetUserByUUID(UUID avatarID)
2010-04-29 09:53:20,463 WARN  - OpenSim.Region.Framework.Scenes.Scene [CONNECTION BEGIN]: We couldn't find a User Info record for b542***-ca4d20ba452b.  This is usually an indication that the UUID we're looking up is invalid

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://opensimulator.org/pipermail/opensim-users/attachments/20100430/64b3769f/attachment.html>