<html><head></head><body><div style="color:#000; background-color:#fff; font-family:Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:13px"><div id="yui_3_16_0_ym19_1_1496094362692_14952"><span id="yui_3_16_0_ym19_1_1496094362692_14958">I am a bit puzzled and google dont seem to be able to help me here. </span></div><div id="yui_3_16_0_ym19_1_1496094362692_14968"><span id="yui_3_16_0_ym19_1_1496094362692_14958">On grid running 090RC2 I wanted to create a new account as follows:</span></div><div id="yui_3_16_0_ym19_1_1496094362692_15031"><br><span id="yui_3_16_0_ym19_1_1496094362692_14958"></span></div><div dir="ltr" id="yui_3_16_0_ym19_1_1496094362692_15032"><span id="yui_3_16_0_ym19_1_1496094362692_14958">R.O.B.U.S.T.# create user<br id="yui_3_16_0_ym19_1_1496094362692_15053">First name [Default]: gimisa<br id="yui_3_16_0_ym19_1_1496094362692_15054">Last name [User]: bot<br id="yui_3_16_0_ym19_1_1496094362692_15055">Password:<br id="yui_3_16_0_ym19_1_1496094362692_15056">Email []: gimisa@hotmail.fr<br id="yui_3_16_0_ym19_1_1496094362692_15057">User ID [ca7c51f8-310a-4cfb-9ba8-4d06f0287eb2]:<br id="yui_3_16_0_ym19_1_1496094362692_15058">Model name []:<br id="yui_3_16_0_ym19_1_1496094362692_15059">09:59:48 - [USER ACCOUNT SERVICE]: Unable to set password for account gimisa bot.<br id="yui_3_16_0_ym19_1_1496094362692_15060">09:59:48 - [USER ACCOUNT SERVICE]: Unable to retrieve home region for account gimisa bot.<br id="yui_3_16_0_ym19_1_1496094362692_15061">09:59:48 - [USER ACCOUNT SERVICE]: Account gimisa bot ca7c51f8-310a-4cfb-9ba8-4d06f0287eb2 created successfully<br id="yui_3_16_0_ym19_1_1496094362692_15062"><br></span></div><div dir="ltr" id="yui_3_16_0_ym19_1_1496094362692_14999"><span id="yui_3_16_0_ym19_1_1496094362692_14958">Not retreiving home region is normal but not being able to create password is puzzling me . Reset Password is not able to change password neither. </span></div><div id="yui_3_16_0_ym19_1_1496094362692_15199" dir="ltr"><br><span id="yui_3_16_0_ym19_1_1496094362692_14958"></span></div><div id="yui_3_16_0_ym19_1_1496094362692_15215" dir="ltr"><span id="yui_3_16_0_ym19_1_1496094362692_14958">R.O.B.U.S.T.# reset user password<br id="yui_3_16_0_ym19_1_1496094362692_15210">First name: gimisa<br id="yui_3_16_0_ym19_1_1496094362692_15211">Last name: bot<br id="yui_3_16_0_ym19_1_1496094362692_15212">New password:<br id="yui_3_16_0_ym19_1_1496094362692_15213">Unable to reset password for account gimisa bot.<br id="yui_3_16_0_ym19_1_1496094362692_15214"><br></span></div><div id="yui_3_16_0_ym19_1_1496094362692_15134" dir="ltr"><span id="yui_3_16_0_ym19_1_1496094362692_14958">Access from exisiting user and from HG users coming in is no problem. <br></span></div><div id="yui_3_16_0_ym19_1_1496094362692_15625" dir="ltr"><span id="yui_3_16_0_ym19_1_1496094362692_14958"></span><span id="yui_3_16_0_ym19_1_1496094362692_14958"><span id="yui_3_16_0_ym19_1_1496094362692_15688"><br></span></span></div><div id="yui_3_16_0_ym19_1_1496094362692_15689" dir="ltr"><span id="yui_3_16_0_ym19_1_1496094362692_14958"><span id="yui_3_16_0_ym19_1_1496094362692_15688">Reseting existing password is ALSO a problem.</span></span></div><div id="yui_3_16_0_ym19_1_1496094362692_15732" dir="ltr"><span id="yui_3_16_0_ym19_1_1496094362692_14958"><span id="yui_3_16_0_ym19_1_1496094362692_15688">R.O.B.U.S.T.# reset user password<br id="yui_3_16_0_ym19_1_1496094362692_15769">First name: gimisa<br id="yui_3_16_0_ym19_1_1496094362692_15770">Last name: cerise<br id="yui_3_16_0_ym19_1_1496094362692_15771">New password: <br id="yui_3_16_0_ym19_1_1496094362692_15772">Unable to reset password for account gimisa cerise.<br id="yui_3_16_0_ym19_1_1496094362692_15773"><br></span></span></div><div id="yui_3_16_0_ym19_1_1496094362692_15757" dir="ltr"><span id="yui_3_16_0_ym19_1_1496094362692_14958"><span id="yui_3_16_0_ym19_1_1496094362692_15688"> </span>I suspect that the user account database is the problem. It was imported using mysql dump database to transfer the user database information to a new setup. I suspect this behing the cause of the malfunction. Am I correct? And if so what is the migration solution in this case?<br></span></div><div id="yui_3_16_0_ym19_1_1496094362692_15601" dir="ltr"><span id="yui_3_16_0_ym19_1_1496094362692_14958"><br></span></div><div id="yui_3_16_0_ym19_1_1496094362692_15386" dir="ltr"><span id="yui_3_16_0_ym19_1_1496094362692_14958">Hope someone can point me in the correct direction as to what could prevent password initiation. <br> </span></div><div id="yui_3_16_0_ym19_1_1496094362692_14989"> </div><div id="yui_3_16_0_ym19_1_1496094362692_15097" class="signature">GiMiSa</div></div></body></html>