Yes this caused quite a lot of confusion, frustration and embarrassment in mixed amounts for nlin and myself last evening.<br><br>Even though the ticket I submitted was only 'resolved', it had to be 'reopened' when the results did not test true - thus giving the appearance the ticket had been closed.<br>
<br>This is not good - it doesn't accurately describe the status of the ticket nor it's disposition, and resulted in a tremendous amount of unnecesary friction.<br><br>I dont want to rush into any particular solution, but I do think we need to examine this and do something that is both more developer/tester friendly and that accurately reflects the state of an issue.<br>
<br>Cheers<br>James<br><br><br><div class="gmail_quote">On Mon, Jan 26, 2009 at 1:21 AM, Nebadon Izumi <span dir="ltr"><<a href="mailto:nebadon2025@gmail.com">nebadon2025@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I agree this is confusing and should be changed to be more inline with the reality of things, though i wont rush to change it right now so we can gather more comments and come to some sort of consensus on the terms of this.<br>
<br>Neb<div><div></div><div class="Wj3C7c"><br><br><div class="gmail_quote">On Sun, Jan 25, 2009 at 9:29 PM, nlin <span dir="ltr"><<a href="mailto:nlin.message@gmail.com" target="_blank">nlin.message@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hello,<br><br>One possible source of confusion is that the OpenSim wiki says "Please leave closing of bugs to core team. A closed bug means we think it's gone forever, or the bug report is invalid." (<a href="http://opensimulator.org/wiki/Bugs" target="_blank">http://opensimulator.org/wiki/Bugs</a>) That may explain why lots of issues remain in the "resolved" state. Is the wiki statement no longer valid?<br>
<br>-nlin<br><br><div class="gmail_quote">2009/1/26 Nebadon Izumi <span dir="ltr"><<a href="mailto:nebadon2025@gmail.com" target="_blank">nebadon2025@gmail.com</a>></span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
I always saw it as that when a developer or someone marked a ticket as resolved it meant they made an attempt to resolve this item and that the filer needs to test it and either close the ticket or re-open back to a true bug status, and only the reporter should close the ticket, that is until a certain amount of time passes then either a manager or developer should close the ticket as they see fit.<br>
<br>Hope this helps.<br><font color="#888888"><br>Nebadon<br>
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