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0005372opensim[REGION] OpenSim Corepublic2011-02-08 06:512015-02-28 16:32
master (dev code) 
0.7.1 dev
Grid (Multiple Regions per Sim)
.NET / Windows32
SL 1.23.5
0005372: HG teleport causes loss of avatar appearance, which is not corrected when returning to home grid
Using r/14903 on Openvue and r/14902 on OSGrid add on region. Using SL Viewer 1.23.5.

a) avatar is fine on original login region on Openvue

b) Teleport from Openvue to OSGrid region (Vue-3200) and on arrival at destination the avatar shows correctly for a few seconds with name showing as for home grid (Ai Austin).

c) It then completely disapears as does the avatar name label.

d) The avatar then comes back as a cloud and name label says Ai.Austin

e) an attempt to rebake of the avatar textures and waiting some minutes has no effect.

f) return to home grid and avatar is still a cloud and name sticks as Ai.Austin even after teleporting between home grid regions and moving about and waiting for some minutes.

g) Only a relog of viewer brings back appearance.

This sort of behaviour seems to have been happening with recent 0.7.1 dev versions.
Marked as "always" initially... as observed on each attempt at time of reporting (4 times). But others report 1 success in 3 attempts.

P.S. I note that until I move around the PLOT name does not change from the source region name even though the region and position show fine. That may be a separate and long persisting issue.
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Issue History
2011-02-08 06:51aiaustinNew Issue
2011-02-08 06:51aiaustinGit Revision => 0.7.1 dev
2011-02-08 06:51aiaustinSVN Revision => 14903
2011-02-08 06:51aiaustinRun Mode => Grid (Multiple Regions per Sim)
2011-02-08 06:51aiaustinPhysics Engine => ODE
2011-02-08 06:51aiaustinEnvironment => .NET / Windows32
2011-02-08 06:51aiaustinMono Version => None
2011-02-08 06:51aiaustinViewer => SL 1.23.5
2011-02-08 06:54aiaustinDescription Updated
2011-02-08 06:54aiaustinAdditional Information Updated
2011-02-08 07:02DivaNote Added: 0018014
2011-02-08 07:04aiaustinNote Added: 0018015
2011-02-08 07:04aiaustinNote Edited: 0018015
2011-02-08 07:05aiaustinNote Edited: 0018015
2011-02-08 07:12aiaustinNote Edited: 0018015
2011-02-08 07:14aiaustinNote Added: 0018016
2011-02-08 07:15aiaustinNote Edited: 0018016
2011-02-08 07:17aiaustinAdditional Information Updated
2011-02-08 07:17aiaustinAdditional Information Updated
2011-02-08 07:21DivaNote Added: 0018017
2011-02-08 07:35DivaNote Added: 0018018
2011-02-08 08:57aiaustinNote Added: 0018019
2011-02-08 08:58aiaustinNote Added: 0018020
2011-02-08 08:59aiaustinNote Edited: 0018019
2011-02-08 08:59aiaustinNote Edited: 0018020
2011-02-08 09:00aiaustinNote Edited: 0018020
2011-02-08 09:24aiaustinNote Added: 0018022
2011-02-08 09:24aiaustinNote Edited: 0018022
2011-02-08 09:27aiaustinNote Added: 0018023
2011-02-08 09:29aiaustinSummaryHG teleport causes loss of avatar appearance, which is not corrected when returnign to home grid => HG teleport causes loss of avatar appearance, which is not corrected when returning to home grid
2011-02-08 09:30aiaustinNote Edited: 0018023
2011-02-08 09:39aiaustinNote Edited: 0018023
2011-02-08 09:40aiaustinNote Edited: 0018023
2011-02-08 09:40aiaustinNote Edited: 0018019
2011-02-08 09:41aiaustinDescription Updated
2011-02-08 09:44nebadonNote Added: 0018024
2011-02-09 03:30aiaustinNote Added: 0018027
2011-02-09 03:31aiaustinNote Edited: 0018027

2011-02-08 07:02   
2011-02-08 07:04   
(edited on: 2011-02-08 07:12)
3 goes Diva. Others on OSGrid IRC are reporting they got in after 3 tries though.

2011-02-08 07:14   
(edited on: 2011-02-08 07:15)
I tested again with a clean startup of SL 1.23.5 and get same effect.

I note that after avatar arrives and briefly looks normal with source name label... it then disspeared for I estimate 10 seconds completely - with no name label at all. In that time arrow keys do not move anything... as it normally would if avatar was a cloud even. Then avatar canme back as cloud and HG style name label.

Returning to home grid its a cloud and HG style avatar label until you relog

2011-02-08 07:21   
I'm getting

07:21:01 - [HYPERGRID LINKER]: Unable to link, region is too far (3200, 3200)
2011-02-08 07:35   
Also, I'm getting

07:32:20 - [USER AGENT SERVICE]: Gatekeeper sees me as

from OSGrid at this moment.
2011-02-08 08:57   
(edited on: 2011-02-08 09:40)
me too, though my OSGrid region seems to authorise the teleport from the logs.. So it may be the Robust level on OSGrid that is faulty at the moment.

16:55:52 - [USER AGENT SERVICE]: Request to login user Ai Austin (@stored IP) to grid [^]
16:55:52 - [USER AGENT SERVICE]: this grid:, [^] desired grid: [^]
16:55:56 - [USER AGENT SERVICE]: Verifying agent token;07145bc1-0d33-45e3-8ee2-28dd425e6c91 [^] against;07145bc1-0d33-45e3-8ee2-28dd425e6c91 [^]
16:56:00 - [WEB UTIL]: osd request <14> (URI:, [^] METHOD:POST) took 8112ms overall, 280ms writing
16:56:00 - [USER AGENT SERVICE]: Gatekeeper sees me as
16:56:00 - [BASE HTTP SERVER]: slow request <unknown> for / took 8143 ms

2011-02-08 08:58   
(edited on: 2011-02-08 09:00)
Diva. Vue-3200 is of course at 3200,3200... is that in range of where you trie to link from?

Try Vue-6400 if not - its at 6400,6400

These two regions run on one of our hosts here on ports 9019 and 9020

Is UCI Grid 03 up to date for a test from Openvue Diva? Will we learn anythig from that.

2011-02-08 09:24   
We are in a bit of a mess... even teleports WITHIN Openvue gave an unable to teleport to destination message. I restarted Openvue Robust and all region servers and my OSGrid regions and it now all works fine.

My Openvue grid logged in avatar now shows up on Vue-3200 on OSGrid with proper appearance.. but label says "Ai Austin".. and there was none of the dispapearing for 10 seconds and the reappearing as a cloud with "Ai.Austin" name label.

And that is in spite of the message saying the OSGrid gatekeeper sees me as

I was also able to move fine between Openvue regions and Ansky grid. UCI Grid 03 does not seem to be available.

I wonder if there could be some newly introduced issue with the order in which things are brought up.

I will let this settle down a bit and see what others have to say before trying to sort thos ut further.. as others are clearly having issues.

2011-02-08 09:27   
(edited on: 2011-02-08 09:40)
Attempts to teleport from Vue-9000 on Openvue to Wright Plaza on OSGrid give bad errors though...

17:24:53 - [GATEKEEPER SERVICE CONNECTOR]: Linking to [^]
17:25:03 - [GATEKEEPER SERVICE CONNECTOR]: Exception The operation has timed out
17:25:03 - [NULL REGION DATA]: comparing [^] wright plaza to openvue
17:25:03 - [NULL REGION DATA]: comparing [^] wright plaza to vue-5000
17:25:03 - [NULL REGION DATA]: comparing [^] wright plaza to vue-9000
17:25:03 - [NULL REGION DATA]: comparing [^] wright plaza to sandbox
17:25:03 - [NULL REGION DATA]: comparing [^] wright plaza to [^] vue-3200
17:25:03 - [NULL REGION DATA]: comparing [^] wright plaza to [^]
17:25:03 - [HG ENTITY TRANSFER MODULE]: region 45d2b44d-922c-4cc6-94b5-6d176e392dc2 flags: 524
17:25:03 - [HG ENTITY TRANSFER MODULE]: Destination region 45d2b44d-922c-4cc6-94b5-6d176e392dc2 is hyperlink
17:25:03 - [GATEKEEPER SERVICE CONNECTOR]: contacting [^]
17:25:13 - [GATEKEEPER SERVICE CONNECTOR]: Exception The operation has timed out
17:25:13 - [ENTITY TRANSFER MODULE]: Exception on teleport: Object reference not set to an instance of an object.

Then after that failure I could no longer move from Openvue to OSGrid regions - even our own hosted ones that worked a few moments earlier.

2011-02-08 09:44   
We are working on fixing the OSgrid issue.
2011-02-09 03:30   
(edited on: 2011-02-09 03:31)
I have updated Openvue to r/14911 which includes Diva's fix at r/14909 to avoid the potential race condition... and movement between Openvue and OSGrid regions we host (still on OSGrid add on distributon from 6-Feb-2011) now seem to work.

Looks like a good catch of a tricky little buggie Diva.