Support - Revision history

Acryline at 10:19, 20 November 2021

2021-11-20T10:19:42Z

Acryline: /* Getting support */

2021-11-20T09:57:41Z

‎Getting support

CodyCooper at 17:33, 6 April 2019

2019-04-06T17:33:57Z

Ubit: /* Submitting Patches */

2017-08-02T19:47:43Z

‎Submitting Patches

Justincc: Reverted edits by Debra (talk) to last revision by MakoBot

2012-12-07T19:26:23Z

Reverted edits by Debra (talk) to last revision by MakoBot

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Debra: /* After you get help */

2012-12-07T18:46:04Z

‎After you get help

Show changes

MakoBot: Robot: Replacing 'OpenSim' to 'OpenSimulator', which is the precise name

2012-03-04T07:00:41Z

Robot: Replacing 'OpenSim' to 'OpenSimulator', which is the precise name

MakoBot: Robot: Cosmetic changes

2012-03-04T04:15:11Z

Robot: Cosmetic changes

Justincc: Direct to mailing lists page instead of repeating info here.

2011-09-15T23:42:08Z

Direct to mailing lists page instead of repeating info here.

Makopoppo at 12:38, 4 June 2011

2011-06-04T12:38:25Z

@@ Line 21: / Line 21: @@
 #* Explain the problem.
 #* Describe how to reproduce the problem.
-#* If you need to paste configuration files or error messages, please paste to [http://pastebin.ca/ pastebin] then send the link in the IRC channel.
+#* If you need to paste configuration files or error messages, please paste to [https://pastebin.com/ pastebin] then send the link in the IRC channel.
 # If no-one in IRC is able to help at the moment, you can try one of the [[Mailing Lists]] that are available for communication between users and developers.
 # If you come to the conclusion that your problem results from an OpenSimulator bug, you can file a bug report (see below how). If you pursue this, make sure you have all the data that supports your bug report. Filing a good bug report that the developers will pay attention to requires a substantial effort on your part. If you are not willing to make that effort, don't bother to file a bug report.

@@ Line 15: / Line 15: @@
 OK, if you did all that and you still have a problem. Here's what you can do.
-# Ask on irc.freenode.net #opensim and #opensim-dev. Approach them in that order&nbsp;:) Please be courteous and remember that the developers and anyone else assisting you are volunteers there, and have no obligation to help you.
+# Ask on [[IRC]] on Libera.Chat #opensim and #opensim-dev. Approach them in that order&nbsp;:) Please be courteous and remember that the developers and anyone else assisting you are volunteers there, and have no obligation to help you.
 #* Don't ask to ask, just ask.
 #* Phrase your question in the form of a question.

@@ Line 45: / Line 45: @@
 You may have an idea for moving opensim into an interesting direction that hasn't been explored yet. If you do, the process is as follows:
-* Describe your idea either in an email message or, better yet, somewhere on the Web. Then start a discussion about it on the opensim-dev mailing list, to have a feeling for what the developers think about your idea, and to get some advice on how to go about implementing it. If the feeling you get is that the developers are not interested, you can always implement your idea as a GForge project or as your own proprietary extension. If you get the feeling that there is a chance your idea will be accepted as a core contribution, read on.
+* Describe your idea either in an email message or, better yet, somewhere on the Web. Then start a discussion about it on the opensim-dev mailing list, to have a feeling for what the developers think about your idea, and to get some advice on how to go about implementing it. If the feeling you get is that the developers are not interested, you can always implement your idea as a addon project or as your own proprietary extension. If you get the feeling that there is a chance your idea will be accepted as a core contribution, read on.
 * Implement your idea on your own copy of opensim, and make it available for users and developers to try it out without much effort. The lower the effort for people to try it out, the higher the chances people will try it and accept it.

@@ Line 56: / Line 56: @@
 Please review [[Submitting code to OpenSim]]
+<!--
 <cleanpage title=hide cats=hide />

@@ Line 23: / Line 23: @@
 #* If you need to paste configuration files or error messages, please paste to [http://pastebin.ca/ pastebin] then send the link in the IRC channel.
 # If no-one in IRC is able to help at the moment, you can try one of the [[Mailing Lists]] that are available for communication between users and developers.
-# If you come to the conclusion that your problem results from an OpenSim bug, you can file a bug report (see below how). If you pursue this, make sure you have all the data that supports your bug report. Filing a good bug report that the developers will pay attention to requires a substantial effort on your part. If you are not willing to make that effort, don't bother to file a bug report.
+# If you come to the conclusion that your problem results from an OpenSimulator bug, you can file a bug report (see below how). If you pursue this, make sure you have all the data that supports your bug report. Filing a good bug report that the developers will pay attention to requires a substantial effort on your part. If you are not willing to make that effort, don't bother to file a bug report.
 If you aren't used to interacting with open source developers, we recommend reading [http://www.catb.org/~esr/faqs/smart-questions.html this]. At the very least you will be amused!
@@ Line 32: / Line 32: @@
 === Attending office hours ===
-If you would like to contribute to the project, the second thing you may want to do (after learning about the project) is visiting the in-world [[Office hours|OpenSim discussion hours]].
+If you would like to contribute to the project, the second thing you may want to do (after learning about the project) is visiting the in-world [[Office hours|OpenSimulator discussion hours]].
 == Reporting Bugs ==

@@ Line 1: / Line 1: @@
 {{Quicklinks}}
-==Support and Contribution Process==
+== Support and Contribution Process ==
-===Before asking for help===
+=== Before asking for help ===
 * Check your configuration files for any obvious defects.
 * Check that you're starting up the processes correctly.
@@ Line 9: / Line 9: @@
 * Check the [[:Category:Tech Reference|Technical Reference]] Guide
 * Check the [[News|Latest news]] page for recent updates
-* Check for [http://opensimulator.org/mantis  Known Bugs]
+* Check for [http://opensimulator.org/mantis Known Bugs]
-=== Getting support  ===
+=== Getting support ===
 OK, if you did all that and you still have a problem. Here's what you can do.
-#Ask on irc.freenode.net #opensim and #opensim-dev. Approach them in that order&nbsp;:) Please be courteous and remember that the developers and anyone else assisting you are volunteers there, and have no obligation to help you.
+# Ask on irc.freenode.net #opensim and #opensim-dev. Approach them in that order&nbsp;:) Please be courteous and remember that the developers and anyone else assisting you are volunteers there, and have no obligation to help you.
-#*Don't ask to ask, just ask.
+#* Don't ask to ask, just ask.
-#*Phrase your question in the form of a question.
+#* Phrase your question in the form of a question.
-#*Be specific.
+#* Be specific.
-#*Explain the problem.
+#* Explain the problem.
-#*Describe how to reproduce the problem.
+#* Describe how to reproduce the problem.
-#*If you need to paste configuration files or error messages, please paste to [http://pastebin.ca/ pastebin] then send the link in the IRC channel.
+#* If you need to paste configuration files or error messages, please paste to [http://pastebin.ca/ pastebin] then send the link in the IRC channel.
-#If no-one in IRC is able to help at the moment, you can try one of the [[Mailing Lists]] that are available for communication between users and developers.
+# If no-one in IRC is able to help at the moment, you can try one of the [[Mailing Lists]] that are available for communication between users and developers.
-#If you come to the conclusion that your problem results from an OpenSim bug, you can file a bug report (see below how). If you pursue this, make sure you have all the data that supports your bug report. Filing a good bug report that the developers will pay attention to requires a substantial effort on your part. If you are not willing to make that effort, don't bother to file a bug report.
+# If you come to the conclusion that your problem results from an OpenSim bug, you can file a bug report (see below how). If you pursue this, make sure you have all the data that supports your bug report. Filing a good bug report that the developers will pay attention to requires a substantial effort on your part. If you are not willing to make that effort, don't bother to file a bug report.
 If you aren't used to interacting with open source developers, we recommend reading [http://www.catb.org/~esr/faqs/smart-questions.html this]. At the very least you will be amused!
-===After you get help===
+=== After you get help ===
-* If the problem is a bug, and no-one is able to help you, please submit a [[Bugs | bug report]]. Read below for how to do this.
+* If the problem is a bug, and no-one is able to help you, please submit a [[Bugs|bug report]]. Read below for how to do this.
 * If someone did help you, please document the problem and the solution on the wiki if it's not there yet
-===Attending office hours===
+=== Attending office hours ===
 If you would like to contribute to the project, the second thing you may want to do (after learning about the project) is visiting the in-world [[Office hours|OpenSim discussion hours]].
-==Reporting Bugs==
+== Reporting Bugs ==
-Please read the document [[Bugs | Reporting Bugs]]
+Please read the document [[Bugs|Reporting Bugs]]
-==Known Issues==
+== Known Issues ==
 [[BuildingIssues|Known issues when building in OpenSim]]
-==Feature Requests==
+== Feature Requests ==
 You may have an idea for moving opensim into an interesting direction that hasn't been explored yet. If you do, the process is as follows:
@@ Line 53: / Line 53: @@
 * Once you have an implementation, submit it to the developers for review via a patch.
-==Submitting Patches==
+== Submitting Patches ==
-Please review [[Submitting_code_to_OpenSim]]
+Please review [[Submitting code to OpenSim]]
 <cleanpage title=hide cats=hide />

@@ Line 1: / Line 1: @@
-{{Template:Quicklinks}}
+{{Quicklinks}}
 ==Support and Contribution Process==
 ===Before asking for help===
@@ Line 6: / Line 6: @@
 * Be sure to thoroughly search the [[User Documentation]] before asking for any help.
 * Search the [[FAQ]] and [[Troubleshooting]] pages.
-* Read the [[Technical_Reference/Terms/Definitions | Common Terms and Definitions]]
+* Read the [[Definitions|Common Terms and Definitions]]
-* Check the [[Technical_Reference | Technical Reference]] Guide
+* Check the [[:Category:Tech Reference|Technical Reference]] Guide
-* Check the [[News | Latest news]] page for recent updates
+* Check the [[News|Latest news]] page for recent updates
 * Check for [http://opensimulator.org/mantis  Known Bugs]